Latest News from the Empathy Envoy blog

Here are the most recent posts from the Empathy Envoy Blog
You can click on any post title to go directly to the original post.

“You’re the best physician I’ve ever worked with.”
Posted on Thursday January 25, 2018

Oncology fellow at Duke University Medical Center, Jeremy Force, who had never met this particular female patient but, was assigned to stop by her room to discuss her decision to enter the hospice. Having just attended a course on using empathy to benefit clinical outcomes through understanding patient stories, Force used new found skills to try … Continue reading “You’re the best physician I’ve ever worked with.” Click here to continue reading

Empathy: The soft skill that gets hard results
Posted on Monday January 08, 2018

Empathy has long been embedded in counselling practice and as such not always been given the credit as the powerful attribute it should. Along with the battle to get mental health taken seriously, despite overwhelming evidence, both for individuals psychological well-being, but the economic workforce of having people off ill when it all gets too … Continue reading Empathy: The soft skill that gets hard results Click here to continue reading

“Sometimes it is not the drugs, training, or skills – sometimes all you need is empathy to make a difference!”
Posted on Monday November 27, 2017

A beautiful article published in The Telegraph tells of a paramedic in Queensland, Australia who used empathy to make more difference to a patients life that any drugs could do at that time. Enjoy reading this lovely article: ‘A touching photo of paramedics helping fulfil a dying woman’s final wish to see the ocean one last time … Continue reading “Sometimes it is not the drugs, training, or skills – sometimes all you need is empathy to make a difference!” Click here to continue reading

Short Term Pain Vs Long Term Gain…Extract #1 from my book
Posted on Friday November 03, 2017

Now Several chapters into my book, and already feeling like it is my companion coming back to life after many years of all those original diary entries being written 14 years ago. What kept me sane then, writing, analysing and feeling is being revisited by me as I look back, construct, cry sometimes, and connect … Continue reading Short Term Pain Vs Long Term Gain…Extract #1 from my book Click here to continue reading

Different Perspectives
Posted on Wednesday October 04, 2017

2. Empathy helps open your mind. Satya Nadella, CEO of Microsoft says that empathy does far more than just motivating you to volunteer or donate, (as an example) as it primarily opens your mind up to think more about other people’s perspectives. This is my next piece on an article about Satya Nadella’s thoughts on … Continue reading Different Perspectives Click here to continue reading

Who are we?
Posted on Tuesday October 03, 2017

When Satya Nadella became CEO of Microsoft in 2014 he recognised that…. “Teamwork was being replaced by internal politics. We were falling behind, While I admired every member of our team, I felt that we needed to deepen our understanding of one another—to delve into what really makes each of us tick—and to connect our … Continue reading Who are we? Click here to continue reading

News: According To Microsoft CEO, You Need To Embrace Empathy To Excel At Your Workplace And In Life
Posted on Monday October 02, 2017

It has been almost three and a half years since Satya Nadella took the reins at Microsoft and during this period, a lot has changed both inside and outside Microsoft. Under his leadership, Microsoft stopped trying to go head-to-head with Apple and Android devices. It narrowed down its focus on areas where it could shine, … Continue reading News: According To Microsoft CEO, You Need To Embrace Empathy To Excel At Your Workplace And In Life Click here to continue reading

News: Rob Behrens (PHSO) speaks on BBC News about hospitals empowering nurses and clinicians to listen carefully to concerns.
Posted on Thursday August 17, 2017

Rob Behrens,Parliamentary Health Service Ombudsman, speaking on BBC Breakfast News today (17th August, 2017), about complaints said: “Hospitals need to listen and respond to concerns before that become complaints. Unfortunately practices in the NHS are not consistent in this way”. He went on to say: “When things go wrong it is incredibly important to listen … Continue reading News: Rob Behrens (PHSO) speaks on BBC News about hospitals empowering nurses and clinicians to listen carefully to concerns. Click here to continue reading

Are there certain emotions that create happiness?
Posted on Wednesday August 16, 2017

I have just read an interesting article about a study on happiness by the Hebrew University in Jerusalem, stating that happiness is not so much about feeling nice feelings and avoiding painful ones. More so, it is about being able to feel or express feelings you desire (or need to). This resonated with me, as … Continue reading Are there certain emotions that create happiness? Click here to continue reading

News: Doctor–Patient Relationship: Empathy a key component
Posted on Friday August 11, 2017

An article published by News Medical Life Sciences, state that: A doctor–patient relationship (DPR) is considered to be the core element in the ethical principles of medicine. DPR is usually developed when a physician tends to a patient’s medical needs via check-up, diagnosis, and treatment in an agreeable manner. Due to the relationship, the doctor … Continue reading News: Doctor–Patient Relationship: Empathy a key component Click here to continue reading